MasterCRM E-Chat integration for Creatio allows to communicate with customers directly from the Creatio omnichannel core in popular messengers through personal Viber/Telegram account numbers using E-Chat service
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Current Price
Free
Category
Latest Version
Released: 16 January 2024
Last Updated
Latest data refresh
Estimated Revenue
Estimated based on current price
Product Description
{'Product description': 'MasterCRM E-Chat integration for Creatio allow customers to link their personal Viber/Telegram account to their Creatio system using E-Chat service. Add-on directs all communications through Creatio omnichannel core functionality, so all chatting is carried out using the communication panel and Chat history is available in standard Chat section.', 'Use cases': 'MasterCRM E-Chat integration for Creatio will be useful to those who wish to link E-Chat account (with the linked Viber/Telegram accounts) to Creatio, to have message history in Creatio.', 'Key features': 'Connect personal Viber and Telegram accounts through E-Chat\nConnect several accounts\nSend / receives files', 'Initiate chat with customer\nUse business processes for initiating conversation with a customer\nNotes': 'E-Chat account is required\nConnector does not include out-of-the-box templates, extended business-processes, chatbots'}
Support Contacts
Phone: +380504412155
Email: support@master-crm.com
Product Compatibility
Product: All products on Creatio platform
UI Framework: Classic UI
Version: 8.1.1 and up
DBMS: PostgreSQL
Platform: .NET Framework
Version History
Version 1.1.0 - 16 January 2024
Version 1.0 - 09 November 2023